Uploads guide

Audiote accepts the following audio formats:

AMR and 3GP are what most phone call recorders produce. No browser can play those two, so Audiote converts them to a playable copy after upload. Playback becomes available when that conversion finishes.

Each file can be up to 5 hours long. Video files are not supported and will be rejected.

On your workspace home or project page, click the Upload button and select an audio file from your device. The upload starts immediately.

Keep the tab open until upload finishes. You can continue using the app while processing runs.

1. A row for the recording appears in your list right away, with a spinner while the audio uploads.
2. When the upload finishes, transcription starts and the row shows a Transcribing chip.
3. The chip clears once the transcript is ready to read.
4. An AI-generated name and a summary note appear shortly after the transcript.

Uploads count against your monthly recording allowance by audio duration. Audiote reads the duration from the file before anything is stored, so a file that would put you past your allowance is refused up front with a message rather than half uploaded.

A recording that needs your attention shows a badge in the list naming the part that failed. Tap the recording to open it, and the transcript panel repeats the same label with the fix.

• Transcript failed means the audio is saved but transcription did not complete. Use Retry transcription.
• Audio not saved means the upload did not finish, so nothing was stored. Upload the file again.
• If a transcript came through only partly, the transcript panel shows a notice with a Complete transcript button.

If retrying does not help, the file itself may be damaged. Try re-exporting it from the app that recorded it, then contact support if the problem continues.